Rocky Top Vitality- IV Therapy and Functional Medicine in Farragut and Knoxville TN.
Additional Policies
Appointment Policy
To ensure that you get an appointment for the date and time you desire, we suggest booking all appointments a few weeks in advance. Our website displays the most up-to-date availability. Please note that we require a credit card to reserve your appointment.
Consultations Policy
We provide free consultations with one of our expert providers for our IV therapy and Red Light Therapy clients. We believe an informed client with realistic expectations will be most satisfied with our treatments and results. Our consultations include education and a comprehensive discussion about all options available to you and a clear plan of action based on your individual goals. Does not include Functional Medicine or Thyroid/Hormone Optimization clients.
Cancellation Policy
As a courtesy to our providers, for non-group appointments, please provide a minimum of twenty-four (24) hours notice should you need to cancel an IV therapy or nutrient injection appointment. You will be charged $100.00 if an IV therapy or nutrient injection appointment is canceled less than twenty-four (24) hours in advance or if there is a no-show. You will be charged the full price of a functional medicine and thyroid/hormone optimization visit if you cancel less than 72 hours prior to the visit or no show your appointment. For group appointments, there is a seventy two (72) hour cancellation policy, and the credit card on file can be charged $200 if canceled less than seventy two (72) hours in advance. If you arrive more than ten (15) minutes late for your appointment, you may be required to reschedule to avoid disrupting other clients’ appointments.
Pricing & Prepayments Policy
Pricing for products and services is subject to change any time. Once prepaid, you have up to 1 year to redeem the purchased service(s).
If there are any payment issues with a client’s credit or debit card or CareCredit – chargebacks, fraud issues, etc., we cannot accept credit or debit cards or CareCredit from the client and require payment in cash.
Child Policy
To ensure the safety of children and the enjoyment of all clients, we ask that parents or guardians make other arrangements for children while receiving their services.
Pet Policy
For the health and safety of our clients, we have a No-Pets policy. Only working service animals are permitted.
Copyright © 2026 Rocky Top Vitality - All Rights Reserved.
102 South Campbell Station Rd, STE 21, Farragut TN
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Functional Integrative Medicine coming this fall!
Rocky Top Vitality is excited to announce that we will be offering Functional Integrative Medicine, Hormone and Thyroid Optimization, and lab testing this fall! Going Beyond Symptoms. Getting to the root.